Frequently Asked Questions
Question 1: How is the quality of your product?
Answer: We focus on producing high-quality products with thick materials and durable core components. Each product has undergone long-term market validation, with a low failure rate and can be purchased with confidence
Question 2: Do you have an advantage in price?
Answer: We have a group of long-term cooperative raw material suppliers, and raw materials have price advantages. In addition, production personnel are skilled, and labor costs also have price advantages. Therefore, products of the same quality have a higher price advantage
Question 3: How do you ensure that the product meets my usage conditions?
Answer: We have professional sales personnel who have been engaged in this industry for more than 5 years. We will communicate with you in detail about usage needs in the early stage and recommend suitable products to you
Question 4: Can you provide customized services?
Answer: We can provide various customization services, including color customization, logo customization, body size customization, and body function customization. If you have customization needs, you can communicate with sales personnel
Question 5: How long does it take for your product to be produced?
Answer: Our product production time is approximately 10 to 30 days. If there are not many regular products, we can ship them immediately. If customized or complex products are needed, the production time will be longer
Question 6: What methods can you use to ship?
Answer: In most cases, we transport by sea, and some countries can also transport by railway or other means. Smaller parts can be transported through international express delivery companies
Question 7: How do you provide after-sales service?
Answer: When we ship the product, we will provide a user manual and assembly videos for the products that need to be assembled. In addition, for the convenience of later use, we will also provide some operation method videos and maintenance videos
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